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Terms & Conditions

Last updated: 15 October 2026

General terms for using the Divine Pharma Care website.

1. About these terms

This website is run by Divine Pharma Care (Dr Om Pharma), Meerut. By using it you agree to these terms.

2. Information only

Medicine details on this site are general information and are not medical advice, diagnosis or treatment. Always follow your doctor's advice and read the label.

3. Prescription medicines

Medicines that need a prescription are supplied only against a valid prescription from a registered medical practitioner. The pharmacist may refuse a sale if a prescription is missing, unclear or unsafe.

4. Booking is a request

Clicking "Click to Book" sends us a request. It is not a confirmed sale. We confirm availability and final price by phone or WhatsApp before you pay.

5. Prices and availability

MRP and stock shown on the site may change without notice. The price on the product pack and our bill is final.

6. Returns

For safety, medicines once sold generally cannot be returned. If you received a wrong, damaged or expired item, contact us within 48 hours with the bill.

7. Your data

Details you send us (name, phone, prescriptions) are used only to serve your request and are not sold to others.

8. Emergencies

This website is not for emergencies. In a medical emergency, call local emergency services or go to the nearest hospital.

9. Changes and law

We may update these terms from time to time. These terms are governed by the laws of India, with courts in Meerut, Uttar Pradesh.

10. Contact

Questions? Visit our contact page.

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